A good day is any day I can coax a smile from someone. The lady I spoke with yesterday, frankly had been abrupt and rude to me previously; yet, considering the high-stress level during dinner rush hour, it is understandable.
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Tonight, I snuck up behind her when she was eating her dinner, and asked her if she was perhaps catholic. She smiled, and answered that she was. Then I quickly dropped a gift bag on her table, gave her a kiss on the cheek, and I ran back to my station. In it was the book on grieving, and one of positive thoughts, as well as an Ocampo piece which I truly love (see the above image). It is very special if one is a true believer of the Virgin of Guadalupe.
This lady who had been curt with me and stressed out, magically changed the rest of the evening - she was soliciouts and friendly. My intention was not to forge a friendship nor incur favors, it was rather to spread a little sunshine in her corner of the world. It takes so little on one's part to make the difference. Though I can't say I have changed my ways. Tonight has been the second time customers have complained about "my attitude" to the manager. I swear I don't talk back, rather it's my eyes which are eloquent....can I help it?
Well, no matter; I do believe I have a knack with dealing with people. Whether a client spends $20 or $200K, I treat them all the same. I love to kid around, and establish light banter, this doesn't hurt my tips either. But it's really not solely for the money. I believe everyone needs a little appreciation, as much as we need water and nutrients to thrive, and sleep to recuperate. Even if just appreciating someone's haircut, or new clothes. It is an acknowledgement, and it will be appreciated.
Curiously, I read somewhere that most comedians have had difficult childhoods. That brings to mind a painting I saw of a crying clown behind the boisterous laughter. Which side is more real?
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Painting by Octavio Ocampo "Los Dones de La Virgen"
Can't be seen in detail here, but the face is composed of a Pope, a friar, Juan Diego, and roses.
